// Contact
Get in touch.
Questions about your account, plans, or a specific compliance situation? We read every email personally.
Email us
Fastest way to reach us. Use this for all support, billing, and compliance questions.
Business hours
Monday – Friday
9:00 AM – 6:00 PM UTC. Weekends typically have slower response times.
Response Time
Free plan: 48-72 hours · Rescue plan: 24 hours · Mastery plan: priority within 12 hours during business hours.
Before you email
Have you run a free scan yet?
Most compliance questions can be answered by running our free scanner first. It checks 25+ Google Merchant Center signals on your store and tells you exactly what's wrong. Run a free scan →
Need a refund?
We offer a 14-day money-back guarantee on all paid plans. Just email us with your account email and we'll process it within 24 hours, no questions asked.
Have a partnership or media inquiry?
Email us at the address above with 'Partnership' or 'Media' in the subject line. We'll route it appropriately.
Found a bug?
Please include: what page you were on, what you tried to do, what happened instead, and a screenshot if possible. The more detail, the faster we can fix it.