// GMC add-on setup guide

How to set up Loyalty Programs in Google Merchant Center

Loyalty programs surface member-only prices on Shopping ads with a "Members save" badge. Higher CTR from repeat customers, plus a signal to new visitors that joining pays off.

// Add-on
Loyalty Programs
// Impact
+8–20% repeat orders
// Setup time
6 steps · ~15-30 min
// Direct link

Requirements

  • ✓ Verified Merchant Center account with active Shopping
  • ✓ Real loyalty program with clear tier structure
  • ✓ Member-only prices that are lower than regular prices
  • ✓ A signup URL Google can review
  • ✓ Available in supported countries — US, DE, FR, AU, and more

Step-by-step setup

  1. 1
    Enable Loyalty Programs
    Merchant Center → Growth → Manage programs → Loyalty programs → "Get started".
  2. 2
    Define your loyalty tiers
    Enter tier names, member benefits, and the URL where customers can join.
  3. 3
    Add loyalty attribute to feed
    In your primary feed, add loyalty_program column: name of program + tier name.
  4. 4
    Upload member prices
    Either supplemental feed with loyalty_program price overrides, OR feed rules that compute member price from regular price.
  5. 5
    Submit signup URL for review
    Google reviews your loyalty signup page for legitimacy (2-5 days).
  6. 6
    Verify badge appears
    Once approved, check your Shopping ads — "Members save X%" badge should show on eligible products.

Common issues + how to fix

Member price not showing
Feed must include loyalty_program attribute AND the alternative price. Check feed processing status.
Signup URL rejected
Google requires a clear "Join now" flow. Hidden signup or vague benefits = rejected.
Program without real benefit
Loyalty tiers must offer meaningful discounts. Fake 1% savings won't approve.

Related guides

// Free scanner · No signup

Check your store readiness before you enable this

Our scanner reads your store the way Google reviewers do — 50+ checks in 60 seconds.

Run free scan →   Back to dashboard